The City of Saint John is warning residents about a new text message scam targeting drivers. If you’ve received a text claiming you have an overdue parking ticket, be cautious. These messages are fraudulent and are not from the City.

The City of Saint John issued a warning about a fraudulent text message campaign. Image source: City of Saint John

How the Scam Works

Scammers are sending text messages that tell you to pay for an overdue parking ticket. The message includes a link that directs you to a fake payment website. The goal is to steal your personal and financial information. Do not click the link or provide any payment details.

Official City Communication

In an official notice posted on its website, the City of Saint John confirmed it does not use text messages or social media to notify the public about fines. The only legitimate ways you will be notified of a parking ticket are:

• A physical ticket served on your vehicle.
• A late notice mailed to the registered owner of the vehicle.

What You Should Do

If you receive one of these scam texts, the City advises you to take the following steps:

1. Do not engage: Do not reply to the message or click on any links.
2. Report it: Report the message as junk or spam to your cellphone provider.
3. Delete it: After reporting the message, delete it from your phone.

If you have any questions or concerns about a parking ticket, you can contact the City of Saint John Customer Service at (506) 658-4455.

Frequently Asked Questions

I received a text about a parking ticket. Is it real?

No. The City of Saint John does not send notifications about parking fines via text message. Any text you receive about a parking ticket is a scam.

How will I know if I have a real parking ticket?

You will find a physical ticket placed on your vehicle, or you will receive a late notice in the mail sent to the vehicle’s registered owner.

What should I do if I get one of these scam texts?

Do not click the link. Report the message to your mobile provider and then delete it immediately.

What if I already clicked the link or entered my information?

If you have already provided personal or financial information, contact your bank or credit card company immediately to report the potential fraud. You should also report the incident to the Saint John Police Force and the Canadian Anti-Fraud Centre.

Who can I contact about a legitimate parking ticket?

For questions about a real parking ticket, you can visit the City’s parking information page or call Customer Service at (506) 658-4455 during business hours.