Saint John firefighters quickly put out a small fire in an Uptown high rise building last night. The fast response highlights the critical role local 911 dispatchers play when you face an emergency.

Dispatchers Guide the Way

Crews arrived at the Uptown building and immediately knew where to go. The communications center told them the fire was on the second floor. This crucial detail allowed firefighters to locate the flames and extinguish them without delay.

Honoring Local Heroes

The Saint John Firefighters shared the story to mark the end of National Public Safety Telecommunicators Week. They thanked the 911 dispatchers with CUPE Local 486 who serve your community. Dispatchers use a calm voice to coordinate emergency responses, gather important details, and guide crews from one call to the next.

Frequently Asked Questions

Where did the fire happen?

The fire occurred on the second floor of a high rise building in Uptown Saint John.

Who helped firefighters locate the fire so quickly?

Local 911 dispatchers with CUPE Local 486 provided exact details to the responding crews.

What is National Public Safety Telecommunicators Week?

It is a week dedicated to recognizing the hard work and vital role of 911 dispatchers and emergency communications personnel.