Your Opinion on Taxi Rates Matters

The Saint John Transit Commission is conducting its annual review of fares for taxis and other vehicles for hire, and they want to hear from you. This yearly process determines if the rates people pay for rides in the city should be adjusted, and public input is a key part of the decision.

Whether you’re a frequent taxi user, a driver, or a concerned resident, this is your opportunity to share your perspective on the current rate structure. The Commission is accepting written feedback until the end of the business day on November 7, 2025.

How to Make Your Voice Heard

Submitting your thoughts is straightforward. You need to provide your feedback in writing, addressing whether you believe the current rates, outlined in Schedule “B” of the Vehicles for Hire By-Law, should stay the same or be changed. If you propose changes, you must include your reasoning.

You can send your written submissions to the General Manager of Saint John Transit, Kevin Loughery. According to the official public notice, submissions can be delivered by mail, email, or fax.

Contact Information for Submissions:

To the attention of: Kevin Loughery, General Manager
Address: Saint John Transit, 55 McDonald Street, Saint John, N.B., E2J 0C7
Email: transit.info@saintjohn.ca
Fax: (506) 658-4704

What Happens Next?

After the November 7 deadline, the General Manager will review all submissions and prepare a set of recommendations for the Saint John Transit Commission. The Commission will then hold a special public meeting to discuss the feedback and recommendations. You will have another chance to speak at this meeting, which will be announced with at least seven days’ public notice.

Following the public meeting, the Transit Commission will present its final recommendation to the Saint John Common Council. The Council holds the ultimate authority to approve any changes to taxi fares in the city.

Frequently Asked Questions

What are ‘Vehicles for Hire’?

This term generally refers to transportation services you can hire for a ride, most commonly taxis. It can also include other pre-booked ride services operating under the municipal by-law.

Who is eligible to provide feedback?

Anyone. The review is open to all members of the public, including residents, business owners, and industry stakeholders like taxi drivers and company owners.

What is the final deadline for written submissions?

You must send your written feedback by November 7, 2025.

Will there be a public meeting?

Yes. After the written submission period closes, the Saint John Transit Commission will schedule a special public meeting. The date and time will be announced publicly at least seven days in advance.

Who makes the final decision on taxi rates?

The Saint John Common Council makes the final decision after receiving a recommendation from the Saint John Transit Commission.